Joseph Allen Home orders ship from Sanford, North Carolina. In-stock ground shipments leave our warehouse within 3 business days of order placement.
FREE SHIPPING on all orders shipping to addresses in the contiguous United States.
If you are interested in shipping an item to an address outside of the contiguous United States, please contact us for a shipping quote.
Holiday Shipping Schedule:
Our fulfillment center will be closed December 22-January 2. Normal shipping operations will resume on January 3, 2024.
Tracking your Shipment:
We will send you an email containing the tracking number(s) as soon as your order ships.
Backordered Items:
If an item is unexpectedly backordered, we will contact you immediately to let you know your options.
Damaged Items:
All damages, Manufacturer's defects or Shipping damage must be reported within 3 days of receipt and must be accompanied with detailed photos of the damage. We will send a replacement to your customer at no cost if the damage is cause by the carrier or manufacturer.